Sunday, March 23, 2008
Bad Language from St George Bank
Note I didn't say rude language. And there's nothing wrong with the grammar. The problem is they tell me something completely different to the truth!
I've been trying to log in to an old St George Dragon Direct account for the past week, I haven't touched it for a year, and I'm not 100% sure of my password.
Each time I try to log on I see this:
Maybe I'm just daft, but when I read "Error: The System is currently unavailable. Please try again later. We apologise for any inconvenience caused." I think their site is down.
After a week I figured that can't be the case, so I phoned them, and the answer is that my account needs to be reset, and I can achieve that by visiting a branch.
Surely, surely, surely the message could say "You account is not available, please contact us"?
I've been trying to log in to an old St George Dragon Direct account for the past week, I haven't touched it for a year, and I'm not 100% sure of my password.
Each time I try to log on I see this:
Maybe I'm just daft, but when I read "Error: The System is currently unavailable. Please try again later. We apologise for any inconvenience caused." I think their site is down.
After a week I figured that can't be the case, so I phoned them, and the answer is that my account needs to be reset, and I can achieve that by visiting a branch.
Surely, surely, surely the message could say "You account is not available, please contact us"?
Labels: st george bank
