Thursday, January 15, 2009

Williamstown Photo Printing & Framing 

I don't know what their proper name is, because they seem to have a policy of keeping the receipt when you pick up your photos. Consequently when we went to return a photo DVD they burnt for us, it took them 10 mins to find the receipt in the bin. It took a further 20 minutes to get a refund, and the owner tried her hardest not to give it to us, which is surprising - I'd figure her time and keeping customers happy was more important than the cost of a blank DVD, ultimately the only loss she suffered.

This is the 4th time we have had such problems there. The owner even has difficulty telling customers how much it costs to have photos printed (maybe she should write the prices down somewhere).

They are on Douglas Parade, Williamstown, a few doors up from Coles.

In future we will use SnapFish for photos (an online service).

Also, they charge a lot for framing, so we have found a much cheaper (many times cheaper) service at 153 Hyde St in Yarraville.

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